Applicable Bookings

The Price Guarantee applies to bookings made directly through our website or our Customers Services Centre (call centre).

Comparison Rates

If you find a lower publicly available rate for the same vessel, same cruise itinerary, same cabin type, and same reservation dates on any other website (“Comparison Price”) you may submit a claim.

Currency Requirement

Only prices found in the same currency as the original booking are eligible for a claim.

Time Frame

You must submit your application within 24 hours after booking and no less than 48 hours prior to sailing.

Exclusions

Group rates, membership rates, and non-publicly available rates are not eligible as comparison pricing for claims.

Stay Connected